Who can file an ethics complaint against a realtor?

Who can file an ethics complaint against a realtor?


When it comes to real estate transactions, realtors are expected to uphold high ethical standards in their dealings with clients. However, there may be instances where a realtor’s behavior raises concerns and warrants an ethics complaint. In this article, we will explore who can file an ethics complaint against a realtor and the process involved.

Who Can File an Ethics Complaint?

Clients: The most common category of individuals who can file an ethics complaint against a realtor are clients. This includes buyers, sellers, landlords, and tenants who have engaged the services of a realtor in a real estate transaction. If a client believes that their realtor has acted unethically or violated the Realtor Code of Ethics, they have the right to file a complaint.

Other Realtors: Realtors can also file ethics complaints against their fellow realtors. This can occur when one realtor believes that another realtor has engaged in unethical behavior or violated the Realtor Code of Ethics. This can be a way for realtors to hold each other accountable and maintain the integrity of the profession.

Members of the Public: In some cases, members of the public who are not directly involved in a real estate transaction may have grounds to file an ethics complaint against a realtor. This can happen if a realtor’s behavior has a significant impact on the community or if they have engaged in fraudulent or deceptive practices that affect the public at large.

The Process of Filing an Ethics Complaint

1. Gather Information: Before filing an ethics complaint, it is essential to gather all relevant information and evidence to support your claim. This may include documents, emails, or any other communication that demonstrates the realtor’s alleged unethical behavior.

2. Contact the Local Realtor Association: Ethics complaints against realtors are typically handled by the local Realtor Association or Board. Contact the association and inquire about their specific process for filing an ethics complaint. They will guide you through the necessary steps and provide you with the required forms.

3. Complete the Complaint Form: Fill out the complaint form provided by the Realtor Association. Be sure to provide a detailed account of the alleged unethical behavior, including dates, times, and any supporting evidence. It is crucial to be as specific and objective as possible when describing the incident.

4. Submit the Complaint: Once the complaint form is completed, submit it to the Realtor Association along with any supporting documentation. Keep copies of all documents for your records.

5. Investigation and Resolution: The Realtor Association will review the complaint and conduct an investigation. This may involve gathering additional evidence, interviewing witnesses, and giving the realtor an opportunity to respond to the allegations. The association will then make a determination based on the evidence presented.

6. Possible Outcomes: If the Realtor Association finds that the realtor has violated the Realtor Code of Ethics, they may impose disciplinary actions. These can range from a warning or reprimand to fines, mandatory education, or even suspension or expulsion from the association. The specific outcome will depend on the severity of the violation and any previous disciplinary history.


In conclusion, clients, other realtors, and members of the public can file ethics complaints against realtors. When filing a complaint, it is essential to gather all relevant information, follow the specific process outlined by the local Realtor Association, and provide a detailed and objective account of the alleged unethical behavior. The Realtor Association will then conduct an investigation and determine the appropriate disciplinary actions if a violation is found.


– National Association of Realtors: nar.realtor
– Realtor Code of Ethics: www.nar.realtor/code-of-ethics