How to reset genie garage door keypad?

How to reset genie garage door keypad?


Resetting a Genie garage door keypad can be a simple process that allows you to regain control over your garage door access. Whether you need to change the security code or troubleshoot a malfunctioning keypad, this article will guide you through the steps to reset your Genie garage door keypad.

Resetting the Keypad

To reset a Genie garage door keypad, follow these steps:

Step 1: Locate the Learn Button: The Learn Button is typically found on the motor unit of your Genie garage door opener. It is often located near the antenna wire or the light bulb socket. The color of the Learn Button may vary depending on the model of your Genie opener, but it is usually red, green, or purple.

Step 2: Press and Release the Learn Button: Once you have located the Learn Button, press and release it. You will notice that the Learn Button’s indicator light will turn on for about 30 seconds.

Step 3: Enter a New PIN: Within those 30 seconds, enter a new four-digit PIN on your Genie garage door keypad. Make sure to choose a PIN that is easy for you to remember but difficult for others to guess.

Step 4: Test the New PIN: After entering the new PIN, test it by pressing the “Enter” button on the keypad. If the garage door opens or closes, the new PIN has been successfully set.


If you encounter any issues while resetting your Genie garage door keypad, here are some troubleshooting tips:

Keypad Not Responding: If the keypad does not respond after pressing the “Enter” button, check the battery. Replace the battery if it is low or dead. Additionally, ensure that the keypad is within range of the garage door opener.

Keypad Not Accepting New PIN: If the keypad does not accept the new PIN, it may be due to a programming issue. Repeat the steps to reset the keypad, ensuring that you press and release the Learn Button within the specified time frame.

Garage Door Opener Not Responding: If the garage door opener does not respond to the new PIN, ensure that the motor unit’s antenna wire is properly connected. Also, check if there are any obstructions blocking the garage door’s path.


Resetting a Genie garage door keypad is a straightforward process that can be done in a few simple steps. By following the instructions provided, you can easily change the security code or troubleshoot any issues with your Genie garage door keypad.

Remember to always consult your Genie garage door opener’s manual for specific instructions related to your model. If you encounter any difficulties, it is recommended to contact Genie customer support for further assistance.